Privacy Policy

Effective Date: September 19, 2025

Hopeful Horizons Counseling LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us through this website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you visit our website:

  • Personal Information You Provide:

    • When you fill out a contact form, schedule an appointment, or sign up for updates, we may collect your name, email address, phone number, and any other information you choose to share.

  • Automatically Collected Information:

    • Like most websites, we may collect non-personal data such as your IP address, browser type, operating system, and pages you visit, typically through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries or appointment requests

  • Provide information about our services

  • Improve website performance and user experience

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information.
We may share information only when:

  • Required by law or to comply with legal processes

  • Necessary to protect our rights, safety, or property

  • With trusted third-party service providers (e.g., website hosting, scheduling software) who are contractually obligated to protect your information

4. Cookies and Analytics

Our website may use cookies or similar technologies to enhance functionality and track usage. You can set your browser to refuse cookies, but some features of the site may not work properly.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. HIPAA Compliance

This website is not intended for sharing protected health information (PHI). Please do not submit personal health details through the contact form.
Clients receiving counseling services will be provided a separate HIPAA Notice of Privacy Practices describing how medical and health information is protected.

8. Your Choices and Rights

You may request to:

  • Review, update, or delete personal information you have shared with us

  • Opt out of any email communications by following the unsubscribe instructions in our emails

To exercise these rights, please contact us at:
📧 jessica@hopeful-horizonscounseling.com
📞 973-814-4128

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Hopeful Horizons Counseling LLC
📧 jessica@hopeful-horizonscounseling.com
📞 973-814-4128